Our Mission

Family Services empowers, nurtures and supports children and families through life’s challenges to help them reach their full potential.

Our Vision

Family Services envisions a future where all individuals are able to care for themselves, care for their loved ones, contribute meaningfully to their community.

Our Values


We believe that the development of individuals, children and families should be fostered through kindness, encouragement and support.

Sustainable Solutions

We believe that personal potential and lasting success is achieved by delivering strategies and skills that empower individual to help themselves.


We are committed to providing the highest quality programs and services grounded in evidence-based best practices in the field of human services.


We are dedicated to developing relationships and providing services that make an impactful and positive difference in people’s lives.

Community Focused

We are committed to serving individuals and families in the entire Merrimack Valley region of Massachusetts.

Cultural Competence

We believe in honoring the individuality of all those we serve and meeting the diverse cultural, linguistic and social service needs of individuals and families in our community.