Family Services respects and protects your privacy when using this web site. We do not automatically collect any information on visitors to our site. The only information collected is received when an individual makes a donation on our Donate page, purchases event tickets, or complete an embedded online inquiry form.
When information is received via our website, Family Services keeps that information confidential. Family Services will never sell, trade or rent your personal information to other individuals or companies. The information that you provide is used only to accept payment or receive an inquiry.
If you have any questions or concerns regarding your data or our SMS service, please contact us using the following information:
- Phone: 978-327-6600
- Email: info@fsmv.org
By providing your phone number, either when making a donation, completing an online form, or providing your cell number via written intake forms, you consent to receive SMS messages from Family Services of the Merrimack Valley. Message frequency may vary. Message and data rates may apply. When receiving messages, you may reply HELP to any message you receive. To opt out, reply STOP at any time. By opting into our SMS messaging service, you agree to the following terms regarding how we will handle your data:
- Data Collection: We will collect your mobile number and name when you sign up for SMS updates. The information is collected through either our client intake form, or through our online donation or event ticket purchasing pages.
- Data Usage: We use your mobile data solely for appointment reminders, updates, and responding to inquiries.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access/
- Data Retention: We retain your information as long as you remain a client of the organization or an active donor. You may request deletion at any time.
- Messaging and Data Rates. Your mobile carrier may charge fees for sending or receiving text message.
- Contact Family Services at 978-327-6600 or info@fsmv.org for help or to stop receiving messages.
- Opt-Out: You can opt out of SMS messages at any time by texting or replying STOP in response to a received text message.
- Non-Sharing Clause: We do not share your data with third parties for any purpose. Family Services will not sell, rent or share collected mobile numbers.